"Care Is The New Currency."
Satya Nadella’s Philosophy
Microsoft’s Chairman and CEO Satya Nadella weighed in on the latest trend in the world of work: the hybrid paradox. According to Microsoft’s findings, employees want the flexibility to work remotely but they’re also missing the human connection you get from being in an office. How can leaders manage both ends of the spectrum? Nadella emphasized empathy and compassion being key to successfully chart a clear path in our virtual world.
“It’s not always about the tools,” Nadella said: “It’s about even greater management and employee connection. The empathy of managers is probably in the highest demand today because in order to discern what flexibility is needed, you need to have that compassion [and] empathy as a leader.”
Which are some of Satya Nadella Accomplishments?
The need for great management:
Nadella also spoke about the importance of managers during this transition period and how good managers with coaching mindsets will be key to the new way of working.
“If [there was] any time great management was at a premium, it was last year and a half,” he said. “Leaders needed to step up to create and keep the continuity of the connection.”
He said empathy in managers is probably at the highest demand today and that care has become everything.
“If there’s any piece of advice even going into this world of the hybrid paradox and the great reshuffle, that’s what’s going to be what’s most needed,” he said.
“Flexibility is what people desire but you need to be able to discern that flexibility and then be able to be in touch with the people that you lead so that would be care. Care is the new currency.”
What do managers prefer for their teams?
The report also found a gap between what employees wanted versus what they expected from their team members. Only a third of managers (35%) said they had no personal preference on how often employees came into the office. Others were more vocal about their expectations:
- 8% of employees planned to come to the office every day, while only 1% of managers expected team members to do so.
- 48% of employees planned to come to the office three to four times per week. Only 28% of managers have that expectation.
- 31% of employees planned to come to the office once or twice weekly. About 25% of managers expected the same.
Recognition and Awards.
One of Nadella’s greatest accomplishments was pioneering the ‘Cloud computing’ division of ‘Microsoft’. The annual turnover contributed by this division of the business was $16.6 Billion in 2011, when he was just appointed its head. In a matter of three years, the turnover saw a significant increase to around $20.6 Billion. AwardS: In 2018, he was a Time 100 honoree. In 2019, Nadella was named Financial Times Person of the Year and Fortune magazine Businessperson of the Year. In 2020, Nadella was recognized as Global Indian Business Icon at CNBC-TV18’s India Business Leader Awards in Mumbai. In 2022, Nadella was awarded Padma Bhushan, the third highest civilian award in India by the Government of India.
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